DO NOT say 'SCUSA'! Say 'I’m Sorry' PROPERLY! in Italian + PDF📚

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How to say 'Sorry' in Italian using “scusare”

The most common word to say sorry in Italian is “scusa”, from the verb “scusare” (to excuse). You’ll hear it constantly in everyday life.

Here is how you use the verb “scusare” according to the number of people you’re talking to and the context:
Scusa or scusami (saying sorry to one person in a casual, informal situation)
Scusi or mi scusi (saying sorry to one person in a formal situation)
Scusate or scusatemi (saying sorry to more than one person)

Here are some examples:

Scusa per ieri. (Sorry about yesterday.)
Mi scusi, è libero questo posto? (Excuse me, is this seat free?)
Scusa, sai che ore sono? (Excuse me, do you know what time it is?)

Another very common phrase is “Mi dispiace”, which comes from the verb “dispiacere”, meaning “to be sorry” or “to regret”.

Attenzione! (Be careful!) Notice that in this case, “mi dispiace” and “scusa” are NOT interchangeable!

“Mi dispiace” also means “to feel sorry for someone”, for example:

Mario ha avuto un anno difficile, mi dispiace per lui. (Mario has had a rough year, I feel sorry for him.)

An alternative is “mi spiace”. This phrase carries the same meaning as “mi dispiace” but is slightly more informal.

Ho finito il caffè, mi spiace! (I ran out of coffee, sorry!)

If you add the negation “non” in front of “mi dispiace”, you’re no longer apologizing!
Saying “non mi dispiace” is just like saying “I don’t mind” in English. Take a look at the following phrase:

Ti piace il posto? – Non mi dispiace! (Do you like the place? – I don’t mind it!)

“Mi dispiace” can sound a bit over the top in situations when you’ve accidentally bumped into someone on the bus, are quickly apologizing for being late, or need to ask someone to repeat what they’ve said because you didn't understand them; you’re bascially overemphasizing the apology.
In these situations, saying “scusa(mi)”, “scusate(mi)” or “(mi) scusi” will sound more natural. Here are some examples:

Mi scusi, non l’avevo vista. (Sorry, I didn’t see you)
Scusate il ritardo. (Sorry I’m late)
Scusa, puoi ripetere? Non ho capito. Sorry, can you say that again? I didn’t get that.

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