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The FCC is Considering Customer Service Requirements for Broadband Operators
FCC Chairwoman Jessica Rosenworcel has asked her colleagues on the Commission to consider a Notice of Inquiry that would seek comment on customer service requirements and standards that would apply to broadband operators, as well as for phone and cable services. #FCC #Broadband #CustomerService
Links from Today:
~ FCC Public Notice: https://www.fcc.gov/document/chairwoman-calls-agency-inquire-about-industry-customer-service
~ ZCorum Subscriber Support Services: https://www.zcorum.com/solutions/end-user-support/
~ Biden Administration Fact Sheet on “Time Is Money” initiative: https://www.whitehouse.gov/briefing-room/statements-releases/2024/08/12/fact-sheet-biden-harris-administration-launches-new-effort-to-crack-down-on-everyday-headaches-and-hassles-that-waste-americans-time-and-money/
Видео The FCC is Considering Customer Service Requirements for Broadband Operators канала ZCorum
Links from Today:
~ FCC Public Notice: https://www.fcc.gov/document/chairwoman-calls-agency-inquire-about-industry-customer-service
~ ZCorum Subscriber Support Services: https://www.zcorum.com/solutions/end-user-support/
~ Biden Administration Fact Sheet on “Time Is Money” initiative: https://www.whitehouse.gov/briefing-room/statements-releases/2024/08/12/fact-sheet-biden-harris-administration-launches-new-effort-to-crack-down-on-everyday-headaches-and-hassles-that-waste-americans-time-and-money/
Видео The FCC is Considering Customer Service Requirements for Broadband Operators канала ZCorum
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15 августа 2024 г. 0:36:55
00:15:39
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