Qantas CEO provides update on frequent flyer program
Qantas Group CEO Vanessa Hudson has provided an update on the airline’s frequent flyer program.
Ms Hudson said the company has been focused on “addressing the pain points” that customers have highlighted.
“Particularly we have focused on improving reliability, delivering better on time performance and reducing cancellations,” she said on Monday.
She announced the airline is launching a new ‘Classic Plus’ program for frequent flyer customers.
“This is the biggest investment in frequent flyer rewards in the 35-year history of the Qantas frequent flyer program.”
Видео Qantas CEO provides update on frequent flyer program канала Sky News Australia
Ms Hudson said the company has been focused on “addressing the pain points” that customers have highlighted.
“Particularly we have focused on improving reliability, delivering better on time performance and reducing cancellations,” she said on Monday.
She announced the airline is launching a new ‘Classic Plus’ program for frequent flyer customers.
“This is the biggest investment in frequent flyer rewards in the 35-year history of the Qantas frequent flyer program.”
Видео Qantas CEO provides update on frequent flyer program канала Sky News Australia
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