Episode 2: Premium Support - Determining Features, Offerings, & Value Drivers
Tune in to the second episode of The Customer Service Show and dive into the world of premium support. Learn about the quantifiable and trackable features with consumption outcome goals, differentiated offering levels, premium retention accountability, ongoing sales enablement and engagement, and mechanism for feedback and continuous evaluation.
Видео Episode 2: Premium Support - Determining Features, Offerings, & Value Drivers канала SearchUnify
Видео Episode 2: Premium Support - Determining Features, Offerings, & Value Drivers канала SearchUnify
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