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Customer Speaks I How Automation Anywhere Enhanced Content Findability up to 57% with SearchUnify

Want to know how Automation Anywhere has enhanced their user experience by improving content findability. Here’s the impact numbers:

(a) Over 57% of users found relevant answers to their questions.
(b) Achieved 34% cumulative case deflection.
(c) Realized 30% reduction in ‘Time to Resolve’ customer queries.

Here directly from Mr. Pankaj Bhardwaj, Sr. VP of customer support at Automation Anywhere, as he shares the remarkable journey of scaling knowledge-first support with SearchUnify’s Knowbler.

Curious to replicate this success? We got you covered!

Visit our website: https://www.searchunify.com/
Request a demo: https://www.searchunify.com/request-demo/
Free Trial: https://trial.searchunify.ai/free-trial

#knowledgeintegration #knowbler #SearchUnify #CustomerSuccess

Видео Customer Speaks I How Automation Anywhere Enhanced Content Findability up to 57% with SearchUnify канала SearchUnify
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14 мая 2024 г. 14:52:22
00:02:13
Яндекс.Метрика