Expert Talk: Chatbots Powered by Cognitive Search | SearchUnify

Chatbots are the talk of the town and they are a boon, especially for support. McKinsey found out that organizations leveraging chatbots are saving as much as 29% on customer service.

Even though more organizations are adopting chatbots, not all are sure of their bots success. Chatbots that are part of a cognitive search framework are much smarter than regular ones, because they leverage search insights to contextual respond to user queries.

Watch this video to hear from our expert Mohit Parmar and learn what makes search-powered chatbots so special!

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Видео Expert Talk: Chatbots Powered by Cognitive Search | SearchUnify канала SearchUnify