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"Systems of record" are the past. "Systems of action" are the future. 🚀 - Alex Topaloski explains

"So we are making that transition from being a system-of-record platform for engagement, loyalty, and rewards to being a system-of-action platform that drives measurable behavioral change. And I think that is quite a big step forward. The efficiencies that clients are able to get—the outcomes, the revenue, ROIs that it can get on interactions—it's something that people are now going to start experiencing."

#pulseid #b2b #fintech #asiapacific #customerengagement

Видео "Systems of record" are the past. "Systems of action" are the future. 🚀 - Alex Topaloski explains канала Analyse Podcast
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