10 predictions for customer experience in 2019 / by keynote speaker Steven Van Belleghem
Steven Van Belleghem is a global keynote speaker, focussing his work on the link between customer experience and technology. In this video, Steven Van Belleghem describes 10 trends in customer experience for 2019.
Видео 10 predictions for customer experience in 2019 / by keynote speaker Steven Van Belleghem канала Steven Van Belleghem
Видео 10 predictions for customer experience in 2019 / by keynote speaker Steven Van Belleghem канала Steven Van Belleghem
Показать
Комментарии отсутствуют
Информация о видео
Другие видео канала
The next step in customer experience: from empathy to compassion
Steven's week 152: News about Amazon Prime, Grab, Disney Plus, Unilever, Spotify and Alexa voice.
Steven's week 191: News about Google Routines, Birdwatch, influencer marketing & Twitch and more!
HOOGVERRAAD trailer - by Steven Van Belleghem
Customer Experience (CX) is NOT a Christmas Tree! -- by Steven Van Belleghem
Let’s create a positive change
My favorite customer experience metaphor ever! - by Steven Van Belleghem
Train your teams in the basics of customer experience communication - by Steven Van Belleghem
Steven's week 28: stories on Facebook's future challenges, data after trump, driverless busses...
Why knowing your customer is not enough
Do you have the Netflix syndrome?
The experience is just as important as the product
Steven's week 211: News about Tesla Bot, Amazon and more!
Dear CEO’s, become friction hunters!
(In DUTCH): Klanten in 2021: Digitaal, Menselijk, Maatschappelijk! Opening keynote Digital Dutch KPN
Let’s all be CX friction hunters #cx Van Belleghem
Interview with Steven van Belleghem about customer centricity in internal processes
Stevens week 25: stories on the VR platform of Facebook, Amazon's stores & music streaming...
How can you convince your senior leadership to invest more in customer experience?
Digital Convenience is Becoming a Commodity, by keynote speaker Steven Van Belleghem
Steven Talks: Interview with the management team of Centraal Beheer