What is Change Management? - Prosci

What is change management? It's the promise of success! Organizations that embrace change management are more likely to achieve project objectives. Download the Intro to Change Management guide to learn more: https://bit.ly/2uAmqhc

The data is clear: even when organizational changes meet technical requirements and milestones, they can still fail to deliver results and benefits. What’s missing? Change management.

Transcript:
Organizations are constantly changing. They're changing to fix problems respond to market trends and seize opportunities.

But the reality is organizations don't change, their people do. Change isn't easy. It's often plagued by stress and fatigue and anxiety and delays and sometimes even complete failure.
But there's a better way to drive change adoption and usage and thrive and times of change.
I'm Tim Creasey, Prosci's Chief Innovation Officer, and I want to help you understand and answer the question "what is change management?"

So what is change management? Change management is how we mobilize our people to deliver expected results and outcomes in times of change.

It's enabling our people to be successful on the change journeys that we put them on. When we do it well our initiatives are more successful, expected benefits are realized, and change becomes a strategic capability that helps us build organizational agility.

Whenever we implement an initiative there is a technical side and a people side required for success. The technical side of change focuses on designing, developing and delivering a technical solution that meets requirements.

The people side of change or change management is about helping employees embrace, adopt and use that change. The change landscape is littered by examples of changes that were designed developed and delivered but did not create results because people didn't adopt them.
We often think about change at the organizational level, but change actually happens one person at a time as each employee has to adopt the change, leave their own current state, go through their own transition state, to reach their own personal future state.

Unfortunately, when change is poorly managed we can lose people along the way and we can even lose people who reach their own future state when they revert back to the old way of doing things.

With excellent change management, employees adopt change more proficiently, stay engaged in the organization, understand why the change is happening, and have the time and tools to get on board and feel heard and supported.

The success of our projects ultimately lie with each employee adopting the change. Change management enables us to support those employees in bringing the change to life in how they do their jobs.

If you'd like to learn more about change management, our solution portfolio, or bringing change management into your organization, email us at solutions@prosci.com

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