ITIL - Incident Prioritization (Urgency vs Impact)
In this training video ITIL instructor Mark Thomas presents the importance of Incident Prioritization and how to chart Urgency vs Impact to help with prioritizing decisions.
ITIL Foundation Certification course are available at Interface Technical Training in class or online. http://ow.ly/EYyp303wh0K
Видео ITIL - Incident Prioritization (Urgency vs Impact) канала InterfaceTT
ITIL Foundation Certification course are available at Interface Technical Training in class or online. http://ow.ly/EYyp303wh0K
Видео ITIL - Incident Prioritization (Urgency vs Impact) канала InterfaceTT
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