Role of an Incident Manager - ITIL
In this video, I will explain the role of an incident and the responsibilities he undertakes. The role and responsibilities are as defined in the ITIL framework. My blog http://abhinavpmp.com contains a number of posts on ITIL and related management topics.
Видео Role of an Incident Manager - ITIL канала Digital Swaha
Видео Role of an Incident Manager - ITIL канала Digital Swaha
Показать
Комментарии отсутствуют
Информация о видео
Другие видео канала
KPIs for Incident Managers
32. ITIL | Incident management overview | workflow
ServiceNow Ticketing Tool | Understanding Incident Management In ServiceNow | Edureka
8 Best Practices to Deal with Major Incidents in IT - Derek Melber
Interview Question: Tell me about a time you handled a difficult situation
ITIL Fundamentals
ITIL Service Operation Processes - Problem Management (ITIL Certification Training 2018)
Incident vs. Problem: How to differentiate and manage it | Webinar | SoftExpert
ITIL Incident management - Made it easy.
ITIL® 4: Service Value System (eLearning 7/25)
Incident Management - Metrics Roles and Responsibilities
ITSM - What is it? Introduction to IT Service Management
Incident Command System Training Review & Refresher Scenario for the Fire Service (& Police & EMS)
IT Incident Management vs. Problem Management - ITIL4
TOP 10 INTERVIEW Questions and ANSWERS! (PASS)
Resolve Incidents Faster: Transforming Your Incident Management Process
Top 50 ITIL Interview Questions and Answers | ITIL® Foundation Training | Edureka
Advice for New Major Incident Managers
Estimation Tools and Techniques in Project management
Incident Management