Service Culture Spelled in Capitals

Hong Kong’s service culture is one spelled ”in capital letters”, according to Christoph Schmidinger, General Manager of the Four Seasons Hotel Hong Kong, because employees see service as more than just a job – it is pursuit of excellence. He says the Hong Kong hotel, the Canadian luxury hospitality management group’s flagship in Asia, is a yardstick for other regional Four Seasons hotels to follow.

Speaker:
Christoph Schmidinger, Regional Vice President and General Manager, Four Seasons Hotel Hong Kong

Related Links:
Hong Kong Trade Development Council
http://www.hktdc.com/
Four Seasons Hotel Hong Kong
http://www.fourseasons.com/hongkong/

Видео Service Culture Spelled in Capitals канала HKTDC