Ready to scale The tech stack that drives your Digital Customer Success program

Your digital-led Customer Success program will only be as good as the technology behind it. But how do you make sure you go about building your CS tech stack the right way?

Join ChurnZero and inSided as we discuss the product categories and solutions that leading Customer Success professionals embrace as they build out their digital-led programs. Plus, we will talk about how you can ensure you’re not just adding complexity, but actually leveraging your data to enhance the customer experience to enable better decision making. 

Agenda:

What a Customer Success tech stack is and why you should care
The technology that drives a successful digital-led CS program
Why it’s important to have an integration strategy
How a comprehensive CS tech stack can optimize customer retention
How to drive revenue by combining customer data across all touchpoints 

Speakers:
-Anika Zubair, VP of Customer Success, inSided
-Hunter Montgomery, CMO, ChurnZero

Видео Ready to scale The tech stack that drives your Digital Customer Success program канала ChurnZero