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ChurnZero's Renewal and Forecast Hub for Customer Success teams

More and more Customer Success teams now own or have a direct line to revenue - but they're still underequipped with purpose-built tools for the task. ChurnZero's new Renewal and Forecast Hub provides everything a CS team needs to own, forecast and manage account growth and recurring revenue with confidence. Find out more at https://churnzero.com.

Fully contained within ChurnZero and integrated with leading CRMs, the tool provides revenue and forecast insights to help CS teams gain predictability, maximize growth opportunities, identify and mitigate revenue risks, and design effective, collaborative revenue strategies.

With flexible configuration and automatic analytics, Renewal and Forecast Hub gives CS teams a central source of revenue insights and analysis, without the need to manually move and configure data from spreadsheets and CRMs. CS leaders can forecast, track and analyze projected revenue across their team’s entire book of business, while individual Customer Success managers can do the same for their own accounts.

Available now, Renewal and Forecast Hub gives CS teams and leaders:

• Purpose-built efficiency: CS teams can self-sufficiently access and analyze renewal, upsell, expansion, and revenue data, without manual data work or cross-departmental requests.

• Accurate forecasting: incorporated customer health scores give CS teams predictability with a better understanding of each account’s likelihood to renew, expand or churn.

• Proactive risk mitigation: CS teams can identify churn risks earlier, ensure on-time renewal decisions, and view the revenue of at-risk accounts against targeted goals.

• Strategic fine-tuning: CS teams can analyze and slice data by users, teams, cohorts, and more to gain insights into trends and inform future strategies.

• Intuitive reporting: CS teams and individuals can easily showcase NRR, GRR (gross revenue retention), churn rate and expansion revenue for check-ins, strategy adjustments, board presentations and more.

Find out more about ChurnZero, the platform and partner for Customer Success, at https://churnzero.com.

#customersuccess #revenue #NRR #Expansion #Upsell #CS #CX #ChurnZero

Видео ChurnZero's Renewal and Forecast Hub for Customer Success teams канала ChurnZero
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Информация о видео
11 апреля 2023 г. 19:09:29
00:02:54
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