2025 ZKast #53 with Liz Miller of Constellation Research from the 8x8 Analyst Summit

From St. Mary's Stadium in Southampton, UK, Liz Miller and I discuss the @8x8Inc analyst summit.
We talk about the company's focus on customer intimacy and practical #AI applications. We discuss CEO Sam Wilson's honesty about past challenges, such as the Fuze acquisition and how the company is now set up for success.

Key product announcements include Journey IQ for understanding customer needs and the AI Orchestrator for better bot communication. We note 8x8's shift from vendor simplicity to customer simplicity and their unique sales approach, which emphasizes outcomes over features.

The conversation concludes with optimism about 8x8's future and highlighted by Liz running on the field!

Видео 2025 ZKast #53 with Liz Miller of Constellation Research from the 8x8 Analyst Summit канала Zeus Kerravala