Why Don’t Patients Come Back?

Why Don’t Patients Come Back? - The Crucial Role of Patient Experience in Clinical Outcomes and Practice Success

Patient experience is a critical component of modern healthcare. This course provides a primer on the measurement and improvement of patient experience in dental settings.

Summary:
In an increasingly consumer-centric healthcare environment, patient experience has become a critical metric of success for both health systems and clinicians. However, this concept has largely been misunderstood, or worse, ignored, in oral health. What is the “patient experience” and why should it matter to you? In this webinar, we will answer these questions and demonstrate why measuring and improving patient experience is a key to both patient outcomes and the success of your dental practice.

Course Objectives:
• Explain the relationship between patient experience and clinical outcomes
• Define a strategy for measuring and improving patient experience in a modern dental clinic
• Explore how dental patients experience impacts the bottom line of a dental practice

Categories: Practice Management, Human Relations

Language: English

AGD PACE Subject Code(s): 550 Practice Management and Human Relations

Видео Why Don’t Patients Come Back? канала Elevate Oral Care