Turn Customers into Partners by Setting Expectations

When you’re building a true partnership with your customers, they need to understand how your business works.

Too often, customers think you have endless capacity and are just waiting for them to make a last-minute request. That’s not how it works.

In this video, I break down how to have proactive conversations with your customers. It’s all about setting the right expectations upfront—helping them understand your limitations, capacity, and what a true partnership looks like.

Let’s move away from emergency mode and start building better relationships that are built on understanding, planning, and clear communication.

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Видео Turn Customers into Partners by Setting Expectations канала ASP Results