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Enhancing CX: the challenges that South African contact centres face
Martie de Beer, Contact Centre Executive at Telviva, explains the three primary challenges that local contact centres face when it comes to delivering an enhanced customer experience. For more information, visit https://telviva.co.za/contact-centre-solutions/
#contactcentre #omnichannel #cx #customerengagement
Видео Enhancing CX: the challenges that South African contact centres face канала Telviva
#contactcentre #omnichannel #cx #customerengagement
Видео Enhancing CX: the challenges that South African contact centres face канала Telviva
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10 апреля 2024 г. 18:50:21
00:02:12
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