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The evolving role of the human in the contact centre
As organisations embrace AI and automation, Dennis Wakabayashi, The Global Voice of CX, explores the role of humans in the contact centre. Watch the full webinar, titled The Future of Customer Experience', for more: https://www.youtube.com/watch?v=ofUgZZuyvv8
Видео The evolving role of the human in the contact centre канала Telviva
Видео The evolving role of the human in the contact centre канала Telviva
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23 апреля 2026 г. 15:03:04
00:00:40
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