3 Tips to Know When Talking to Insurance Adjusters

[Jim Hurley] I'm Jim Hurley of Cooper Hurley Injury Lawyers, and recently Daniel Jarman and myself gave a continuing legal education seminar on great tips when you're negotiating with insurance companies. Daniel has a huge experience with that. Dan, I want you to talk a little bit about the three top tips in trying to negotiate on a personal injury settlement with an insurance company.

[Daniel Jarman] I would say the top tip would be to know who you're talking to on the phone, whether it be a low level insurance adjuster who has very little in the way of settlement authority, or somebody that has the ability to make the decisions on their own. Knowing who to talk to can yield more money.

Number two would be: know the punitive damages and know how
to back that up to build your case moving forward.

The third key would be making sure early on that you're in communication with the insurance companies when it comes to their reserving issues.

[Jim] Daniel, talk a little bit about the reserves; a lot of people aren't familiar with that.

[Daniel] I would say reserves are how an insurance company faces their books so they know they have enough money set aside to settle all claims and still remain profitable. They use phone calls to gather more information. On each phone call they're trying to figure out, "Do we have enough money set aside?" If you use that to your advantage to get it to the higher level adjusters who have much more discretion when settling cases, it is to your advantage to get that file moved early on but as part of the negotiations, even though you haven't
built your demand package yet.

[Jim] And Daniel has worked for the insurance company, the dark side, the other side, for years and years and years and now he's helping Cooper Hurley Injury Lawyers negotiate their files. So, we hope these tips maybe can help you when you have a personal injury case.

Видео 3 Tips to Know When Talking to Insurance Adjusters канала Cooper Hurley Injury Lawyers