Jira Service Desk vs ServiceNow

We tackled the big subject of Jira Service Desk vs. ServiceNow on 14 points of comparison... Want to learn more? Check out the recording and let us know your thoughts!

About the Speakers:
Garrett Griffin-Morales Garrett is the owner and founder of Finite Partners and has been a developer in the ServiceNow space for over 10 years. He is intimately familiar with almost every module in the ServiceNow system. Garrett has worked with high profile clients in many industries, from Apple to Coca-Cola, to branches Of the Federal government.

LinkedIn : https://www.linkedin.com/in/grgisme/

Jeff Pittman is Head Of Customer Solution & Delivery for Trundl, with a focus on Agile enablement, process re-engineering, and other efficiencies. Jeff has previous technology & project management leadership positions w/ Cracker Barrel, Asurion, Kirkland's. Jeff led several transformative deployments Of Jira Service Desk.

LinkedIn: https://www.linkedin.com/in/pittmanjeff/

01:06 Introduction of Speakers
03:57 Agenda
05:02 Why this Webinar is important for you?
06:19 A brief introduction to Jira Service Desk and ServiceNow
07:42 Origin of the products
10:30 Product Approach
14:08 Self Service
16:59 Incident/Problem Management
22:19 Configuration Management
26:03 Knowledge Management
30:28 Metrics/Reporting
34:35 Deployment
40:55 Security/Encryption
50:02 Integrations
53:13 Enterprise Scaling
55:59 Workflows and Automation
58:28 Licensing
01:02:03 Administration
01:05:00 If Jira Service Desk and ServiceNow were superheroes and cars?
01:07:57 Q and A
About Trundl:
Trundl is Atlassian Platinum Solution Partner ready to help your teams scale with Jira, Confluence, Jira Service Desk, and the Atlassian Ecosystem.

Resources:
https://trundl.com/blog/
https://www.trundl.com/podcasts
https://trundl.com/atlassian-support/
https://trundl.com/atlassian-licenses/
https://trundl.com/scaling-atlassian/
https://trundl.com/atlassian-hosting/
https://trundl.com/atlassian-investment-guide/

Review Social Channel handles/links
LinkedIn : https://www.linkedin.com/company/trundl-inc/
Twitter: https://twitter.com/Trundl_inc
Facebook: https://www.facebook.com/Trundl-Inc-420052348760715/
Instagram: https://www.instagram.com/trundlinc/

Видео Jira Service Desk vs ServiceNow канала Trundl Inc