An overview of Jira Service Management - Kate Clavet, Charlotte Nicolau | Atlassian

An overview of Jira Service Management

This was a multi location event brought to you from the ACE Berlin, ACE Cologne and ACE Zagreb.

Join a member of Atlassian’s ITSM Product Marketing team for a brief overview of Jira Service Management. We'll cover what the next generation of Jira Service Desk has in store including:

Modern incident management, powered by Opsgenie
We’ve included on-call scheduling, alerting, incident swarming, and more from our popular Opsgenie product in all cloud editions of Jira Service Management.

Change management built for the DevOps era
Learn about our automated change risk assessments, advanced approval workflows, and deep integrations with popular CI/CD tools like Bitbucket Pipelines, Jenkins, CircleCI, and Octopus Deploy.

Intuitive, amazing service experiences
Leverage new features like bulk ticket actions and machine learning capabilities to intelligently categorize similar tickets, and take action quickly.

You won’t want to miss out! We’ll leave some time at the end for questions and discussing the product roadmap.

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Über die Atlassian Community Cologne

Als offizielle Community von Atlassian treffen wir uns regelmäßig zum Austausch über Fragen rund um Atlassian und das App Universum und genießen im Anschluss daran noch einen kleinen Snack und das eine oder andere Getränk. Mehr https://ace.atlassian.com/cologne/

Fragen? Mail uns!

cologne@atlassiancommunity.com

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