Unleashing Creative Genius in Home Health & Hospice with Dr. Heather Hodges

Is leadership in home health a calling or just a job? In this episode of Last Visit First, Tom Maxwell sits down with Dr. Heather Hodges, organizational psychologist and CEO of Hodges Group International, to discuss the "Heart Work" required to lead frontline teams in the care at home industry.

Dr. Heather Hodges shares her journey from a creative professional to a leadership strategist within the home care industry. She introduces her groundbreaking framework, The 12 Types of Creative Genius, and explains why innovation isn't just for scientists—it’s the engine that allows clinicians to solve complex problems at the bedside.

Key Takeaways:
-The 11-Second Rule: Why listening just a few seconds longer leads to better patient outcomes.
-The Hero’s Journey of Leadership: Moving from a "weak" hero to a "strong" guide (the Yoda vs. Luke Skywalker analogy).
-Culture as Retention: Why people don't leave organizations; they leave supervisors—and how to build a culture people won't want to leave.
-Creative Genius: Identifying whether your leadership style is driven by the Head (Cognitive), Heart (Relational), or Hands (Functional).

Chapters:
-00:00 – Meet Dr. Heather Hodges: Leadership Strategist
-02:03 – The Career Shift: From Creative to Home Health Executive
-05:47 – Personality Science: Using the Enneagram to Lead Diverse Teams
-08:38 – The 12 Types of Creative Genius (Head, Heart, and Hands)
-14:52 – Cultivating Culture: Tapping into Frontline Innovation
-20:08 – Heart Work: Bridging the Gap Between Nursing and Management
-28:05 – Communication Secrets: The 11-Second Rule for Clinicians
-32:36 – The Future of Care: Balancing AI Tech with Human Empathy
-45:57 – Self-Reflection & The Hero’s Journey of Leadership
-50:31 – How to Connect with Dr. Hodges & Final Thoughts

Connect with Dr. Heather Hodges:
-Website: https://www.hodgesgroupintl.com/
-Book: Heart Work: https://www.amazon.com/Heart-Work-Culture-Unleash-Creativity/dp/B0FH7DJJLZ
-Book: The Creative Clinical Leader: https://www.amazon.com/Creative-Clinical-Leader-Handbook-Leading/dp/B0D9FFGCJ4
-Audio Book: Heart Work: https://www.audible.com/pd/Heart-Work-Audiobook/B0GKJ8FQBJ?srsltid=AfmBOorTC-FZTah8YCjzPgzupr6x_W84mHG1scS4jrFDH_D4NEYFXyTF
-Podcast: I’m In!: https://podcasts.apple.com/us/podcast/im-in/id1787207604

Special thank you to our sponsors:
-Premier Sponsor: Trella Health: https://trellahealth.com/
-Premier Sponsor: Homecare Homebase: https://hchb.com/
-Maxwell TEC: https://maxwelltec.com/
-StenoHealth: https://www.stenohealth.com/
-IntellaTriage: https://intellatriage.com/

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-Apple Podcasts: https://podcasts.apple.com/us/podcast/last-visit-first/id1830051182
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About Last Visit First:
In home health and hospice, the start of care usually begins with the final visit in mind—because every decision becomes a memory.

'Last Visit First' challenges the industry to prioritize quality, connection, outcomes, and dignity right from the start. Hosted by industry veteran Tom Maxwell, we sit down with the CEOs, innovators, and clinical leaders shaping the future of Care at Home. We bring you the conversations that drive change, from leadership strategies to the innovations redefining patient care.

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