What's The Customer Success Manager Interview Process Like?

The Customer Success Manager interview can be an extensive process that sometimes seems a bit unclear especially to people who want to transition into a Customer Success Manager role.

In this video, I broke down the 5 parts of the interview process and shared tips to help you stand out from the rest and land the job!

In addition to this video, I also have an ebook with over 75 examples and resources to help you get the CS job of your dreams. You'll learn things like:

1. Basics of CS (what is SaaS)
2. How to find the right CS job for you
3. Tips and tricks for interview prep and questions
4. Preparing for the task
5. Salary discussion

You can access the ebook here:
https://app.gumroad.com/dianadejesus18#ZiKKe

Resources mentioned:

Prepping for the interview part 1, doing the research: https://www.thecustomersuccessproject.com/post/preparing-for-customer-success-interviews-mini-series-part-1-doing-the-research

Prepping for the interview part 2, questions they'll ask you: https://www.thecustomersuccessproject.com/post/preparing-for-customer-success-interviews-mini-series-part-2-questions-they-ll-ask-you

And Prepping for the interview part 3, questions you should ask your interviewers:
https://www.thecustomersuccessproject.com/post/preparing-for-customer-success-interviews-part-3-questions-to-ask-your-interviewers-37-examples

Видео What's The Customer Success Manager Interview Process Like? канала The Customer Success Project