Intuit's Transformation: Rajan Kumar on Cloud, 'Big Bets', & Product Orientation | Technovation 751

Rajan Kumar, Chief Information Officer of Intuit, speaks about his experience driving one of the most extensive cloud adoption journeys in corporate America and managing a product-oriented operating model at Intuit. We discuss the company's 'Big Bets' and how technology is being used to bring them to life, specifically the company’s AI virtual expert platform. Rajan covers how he interacts with different customer journeys, how he builds an ecosystem to leverage artificial intelligence tools, and what other trends in technology are on Rajan’s radar. We also explore Intuit's company culture, the focus on retaining talent, and the keys to Rajan's career success.

0:00:00 Introduction
0:00:37 Overview of Intuit's Business
0:02:03 Rajan's Purview as CIO
0:03:33 Intuit's 'Big Bets' and How Technology is Being Used to Bring Them to Life
0:07:16 Interacting With Different Customer Journeys
0:08:49 Intuit's Cloud Transformation
0:12:16 Advantages of a Product-Oriented Operating Model at Intuit
0:14:31 Intuit's Company Culture and Retaining Talent
0:18:20 Tech Trends
0:20:47 Building an Ecosystem to Leverage Artificial Intelligence at Intuit
0:22:25 Keys to Rajan's Career Success
0:23:39 Outro

An audio-only version of this interview is available as episode 751 of Metis Strategy’s podcast, #Technovation with Peter High. Learn more at http://bit.ly/Technovation-751.

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Видео Intuit's Transformation: Rajan Kumar on Cloud, 'Big Bets', & Product Orientation | Technovation 751 канала Metis Strategy