Digital Platforms as Strategic Growth Drivers w/ Shri Santhanam and Anjana Harve | Technovation 635

In this interview, Shri Santhanam, EVP and Global Head of Analytics and AI at Experian, and Anjana Harve, Global Chief Information Officer of Fresenius Medical Care, join Metis Strategy’s Chris Davis in a recent panel from our December Metis Strategy Digital Symposium on the topic of digital platforms as strategic drivers of growth. Shri discusses his definition of a platform in the context of his business at Experian and evaluates how he identifies the business case for these platforms. Anjana explains why she aimed to adopt a platform-centric mindset to deliver care to dialysis patients and how she has built and curated the skill sets of her team to enable the hub strategy at Fresenius. Finally, Shri talks about tackling the challenge of enabling inclusive lending at Experian, and Anjana explains another use case for delivering personalized medical care to Fresenius’s patients.

0:00:00 Introduction
0:06:30 Shri’s Definition of Platforms
0:09:21 How Fresenius is Adopting a Platform-Centric Mindset to Deliver Care to Dialysis Patients
0:11:52 Identifying Business Cases for Platforms at Experian
0:15:26 How Anjana Has Built Her Team and Skillsets to Enable Hub Strategy at Fresenius
0:17:51 How Experian is Tackling the Challenge of Enabling Inclusive Lending
0:21:56 How Fresenius is Delivering Personalized Medical Care

An audio-only version of this interview is available as episode #635 of Metis Strategy’s podcast, Technovation with Peter High. Learn more at http://bit.ly/Technovation-635.

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