Service Blueprint
This video presents the basic principles of the Service Blueprint.
Service Blueprinting is a process mapping tool which is mainly used in service environments. It illustrates an in-depth customer journey applying a user centred perspective.
Видео Service Blueprint канала EuroLEAN+
Service Blueprinting is a process mapping tool which is mainly used in service environments. It illustrates an in-depth customer journey applying a user centred perspective.
Видео Service Blueprint канала EuroLEAN+
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