Cyber Crime: SBI/RBI(Role of Banks) बैंक से ठगी का पैसा वापिस लेने के तरीके और सुझाव I

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What to do in case of a credit/debit card fraud:

The moment you come to know that a suspicious transaction has been done on your credit/debit card, inform the card issuer immediately. One should lodge a formal complaint with the bank and ideally call up the customer care number to block the card or the account immediately.

How to file a complaint

If you a fraud related to net banking, ATM transactions, or any other online transaction happens, you have to raise a complaint. But, before filing a written complaint with the bank or the card issuer, make sure you have at least these following documents with you:

* Bank statement of the last six months of the concerned bank
* Make a copy of SMSs received related to the alleged transactions

* Take copy of your ID proof and address proof as shown in the bank records
* Lodge a complaint in your nearest police station explaining the complete incidence along with the above documents.

There are several fake apps being floating around in the cyber world. In case of any financial fraud committed through an app, in addition to the above mentioned documents, also furnish the screenshot of the malicious app and the location from where it was downloaded.

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