25- Salesforce Agentforce Key Components | Salesforce Administrator

### 🚀 Welcome to Yalla Salesforce!

In this video (Episode 25), we explore Agentforce Key Components: Quick Look, part of the Salesforce Einstein AI suite. We’ll demystify how autonomous agents leverage predictive and generative AI to deliver proactive customer support, automate tasks, and drive business efficiency.

This session is all about understanding the core concepts of Agentforce, its reasoning engine, and how to customize and deploy agents to supercharge your CRM experience!

### 🎯 Perfect for:
- Salesforce Beginners & Admins learning about AI and automation in Salesforce
- Anyone preparing for the Salesforce Associate, Admin, or Agentforce Specialist certifications
- Teams looking to leverage AI-powered Agents to improve customer service, sales, and marketing

### 📌 What You’ll Learn:
🤖 What is Agentforce? – Understand autonomous agents and how they use LLMs to get work done
🧠 Agentforce Reasoning Engine – Learn how it classifies topics, retrieves knowledge, and takes action
⚙️ Key Components of an Agent – Role, Knowledge, Actions, Guardrails, and Channels
🚀 Customizing and Deploying Agents – How to create and manage agents with clicks (not code)
🔒 Einstein Trust Layer & Guardrails – Ensure data privacy, security, and compliance in your AI interactions
🎯 Real-world Agent Examples – Service Agent, SDR, Sales Coach, Merchandiser, Campaign Optimizer & more!
🌐 Data Cloud Integration – Power your agents with trusted data from Salesforce CRM and beyond

📌 *Timestamps*:
0:00 – AI Fundmentals
10:23 – Discover Agentforce
16:42 – Data Cloud Overview
21:49– Standard Agents
41:02– Einstein Trust Layer
42:42– Salesforce CRM + AI + Data + Trust
### 🚀 Related Playlists:
- Salesforce Beginners Series https://www.youtube.com/playlist?list=PL8GMQMJdcVPuVRV5xBwFQKTUPM7FzS0-_

### 🔗 Follow Us for More Salesforce Insights:
LinkedIn: [https://www.linkedin.com/company/yalla-salesforce/]
LinkedIn: [https://www.linkedin.com/in/bassem-ismaiel/]
Trailhead: [https://www.salesforce.com/trailblazer/yallasalesforce]
Trailhead: [https://www.salesforce.com/trailblazer/bismaiel]

#Salesforce #Agentforce #EinsteinAI #SalesforceAdmin #YallaSalesforce #Trailhead #SalesforceBeginners #AIinSalesforce #DataCloud #ServiceCloud #SalesforceAI #GenerativeAI #AutonomousAgents #CustomerSupport #BusinessAnalyst #CareerGrowth

Видео 25- Salesforce Agentforce Key Components | Salesforce Administrator канала Yalla Salesforce