8- Salesforce Platform Basics - Part 2

💫 We Covered in Our Session: 💫

☁️ Salesforce Platform Basics (Part 2): https://trailhead.salesforce.com/content/learn/modules/starting_force_com?trailmix_creator_id=yallasalesforce&trailmix_slug=yalla-salesforce

💫 Expanding Beyond CRM: Salesforce has evolved from being just a CRM to offering powerful tools such as Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Mobile App, Process Automation, Slack, Data Cloud, and AI.

💫 Standard vs. Custom Offerings: We explored the differences between Salesforce’s standard features and custom options.

💫 Salesforce Trust Evolution: We discussed how Salesforce's definition of trust has evolved over time. From customers trusting Salesforce to securely store their data in the cloud, to maintaining transparency through Trust.Salesforce.com, and building trust in AI to provide accurate responses and recommendations based on dynamic grounding. Finally, we covered the Einstein Trust layer, which ensures customer data is not sent to LLMs (Large Language Models).

💫 Salesforce and Einstein 1 Architecture: We also discussed topics like multi-tenancy, governor limits, metadata, APIs, Data Cloud, and the predictive and generative capabilities of Salesforce AI.
ُTrailhead Trailmix :
https://trailhead.salesforce.com/users/yallasalesforce/trailmixes/yalla-salesforce

Live Session :Follow Yalla Salesforce Linkedin Page https://www.linkedin.com/company/yalla-salesforce

Видео 8- Salesforce Platform Basics - Part 2 канала Yalla Salesforce