Telephony in MS Teams. Going through Teams calling capabilities.
Intro 0:00
Why Teams telephony? 1:01
Prerequisites for Teams telephony 1:35 - Nov '21: Operator Connect added as connection to PSTN.
Dialing interface & individual settings 3:22
Calling demo: Delegation & Shared Line: 5:09
Call Group scenario & demo: 6:44
Voicemail: 7:41
Consultative transfer demo: 8:06
Call parking scenarios & demo: 8:54
Auto Attendant (AA) - call routing setup 10:54
Directory Search setup 12:42
Auto Attendant demo 14:31
Call Queue (CQ) setup 16:44
Collaborative calling setup 17:37
Collaborative calling demo 19:09
Call routing with AAs and CQs 20:34
Closing 21:14
Learn about making and receiving calls using Microsoft Teams. How can you connect Microsoft Teams to the telephone network (PSTN) and what are the calling features and usage scenarios?
Видео Telephony in MS Teams. Going through Teams calling capabilities. канала Nic Vasiliu
Why Teams telephony? 1:01
Prerequisites for Teams telephony 1:35 - Nov '21: Operator Connect added as connection to PSTN.
Dialing interface & individual settings 3:22
Calling demo: Delegation & Shared Line: 5:09
Call Group scenario & demo: 6:44
Voicemail: 7:41
Consultative transfer demo: 8:06
Call parking scenarios & demo: 8:54
Auto Attendant (AA) - call routing setup 10:54
Directory Search setup 12:42
Auto Attendant demo 14:31
Call Queue (CQ) setup 16:44
Collaborative calling setup 17:37
Collaborative calling demo 19:09
Call routing with AAs and CQs 20:34
Closing 21:14
Learn about making and receiving calls using Microsoft Teams. How can you connect Microsoft Teams to the telephone network (PSTN) and what are the calling features and usage scenarios?
Видео Telephony in MS Teams. Going through Teams calling capabilities. канала Nic Vasiliu
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