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Our SSL cert expired on a Friday at 6pm. Every user saw a red screen. #devops #sre

the cert expired. on a friday. at 6pm. NET::ERR_CERT_DATE_INVALID — all users blocked.

• Auto-renewal silently failed — Let's Encrypt renewal cron job broke after a server migration. no alerts.
• No cert expiry monitoring — not in Datadog. not in PagerDuty. nobody was watching the 30-day warning.
• Renewal email went to a dead inbox — the cert was registered to a former employee's email. unmonitored for months.
• Prod was down. Slack was up. — team was chatting normally. nobody checks the site on a friday evening.

Lesson: a $0 cron job could have caught this

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