11 - Out of box actions in the flow designer overview

Add Worknote Link to Context action:

Using this action you can add a journal field entry containing a link to the current flow context record. Use the link to view the flow execution details of the current flow. 

Ask for Approval action :

With this action, you can Request approval for a record with an approval field. You can configure a rule set for approval, rejection, or cancellation. If a due date is added to an approval, the approval is automatically approved, rejected, or canceled if the approvers have not responded by the designated time.

Associate Record to Email action:

Using this action you can associate a record with an Email [sys_email] record so that you can track which record is affected by the email.

Create Catalog Task action: 

Creates a record in the Catalog Task [sc_task] table associated to a requested item in the Requested Items [sc_req_item] table. 

Create Flow Data action : 

Collect data from agents interacting with a Workspace playbook. Use this data to create reusable activities for process owners using Playbooks.

Create Record action :

Creates a record on any table. You can dynamically add and configure fields for the record.

Create or Update Record action:

Create or update a record in a ServiceNow table using a single operation. Update a record that exists, or create a record using the values provided.

Create Task action:

Create a task record in an extension of the Task table. After you choose the task table, you can dynamically select the fields to configure the action.

Copy Attachment action:

Copies an attachment from the Attachments [sys_attachment] table to a target record.

Delete Attachment action:

Removes one or all attachments associated with a record and deletes the attachment record from the Attachments [sys_attachment] table.

Delete Record action:

Deletes a record on any table.

Get Attachments on Record action:

Access the list and count of the attachments associated with the provided source record as data pills in a flow.

Get Catalog Variables action:

Select variables from multiple template catalog items and variable sets using the Get Catalog Variables action.

Get Email Header action:

Access an email header value as a data pill in a flow.

Get Latest Response Text From Email action:

Provide the most recent reply or forward message in an e-mail chain to other actions in your flow.

Log action:

Logs a message in the Workflow Studio log table sys_flow_log.

Look Up Attachment action:

Looks up an attachment associated with a record and returns the Attachment Sys ID as a data pill.

Look up email attachments action:

Look up files that are attached to an email so that you can perform an action on the files

Look Up Record action:

Look up a record from any table based on defined conditions.

Look Up Records action:

Look up multiple records on any table using defined conditions.

Move Attachment action:

Associates a record from the Attachment [sys_attachment] table with a target record. Removes the attachment from any other associated records.

Move Email Attachments to Record action:

Move attachments from an email to a record so that the files are available to your users when they view the record.

Record Producer action:

Create a Task record from a Record Producer Catalog Item [sc_cat_item]. The Task record inherits values from the catalog item's variable values.

Send Email action:

Send an email to specified users or groups as an action in a flow.

Send Notification action:

Send an email notification to predefined recipients with predefined content.

Send SMS action:

Send an email-based SMS text message to specified users or groups using your instance email server. Recipients must have an SMS device configured to received the message.

SLA Percentage Timer:

Identify when a task SLA record reaches a specific percentage value and perform other actions or flow logic that is based on the SLA percentage. 

Submit Catalog Item Request action:

Create a requested item [sc_req_item] on a Service Catalog Request [sc_request].

Update Multiple Records action:

Look up and update multiple records as a single action. Using this action removes the need to separately look up a list of records and then process the list with For Each flow logic.

Update Record action:

Update an existing record in a table. You can dynamically add and configure fields for the record.

Wait For Condition action:

Pause a flow until record values match a specific set of conditions.

If you find it helpful and you want more helpful videos like this please let us know in the comments section
Thank you for watching, let's meet in the next video of this series
Interested in working with us at Palni Inc. (Servicenow registered partner)? Reach out via email at info@Skillretreat.com.

Видео 11 - Out of box actions in the flow designer overview канала Palni Inc