You're, Your, It's, Its - Grammar Review for Call Center Newbies

If you're a call center newbie and you need a refresher on the difference between You're, Your, It's, and Its, this is the video for you. At the end is a quiz to test how much you understand from the lesson.

#callcenter #chatsupport #emailsupport #bpo #grammar

00:00 Intro
00:20 Lesson
02:18 Practice Quiz
04:11 Final Quiz

ANSWER KEY
1. Your, your
2. You’re, your
3. your, you’re
4. It’s (it is), your
5. Its, its
6. It’s (it has)
7. It’s (it has)
8. It’s (it has)
9. you’re
10. your

Видео You're, Your, It's, Its - Grammar Review for Call Center Newbies канала Kwestyon