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What Is Your Advice for Communicating with Patients After Adverse Events?

© 2021 Institute for Healthcare Improvement.
Lewis Blackman, a healthy 15-year-old boy, died in 2000 after an elective surgery. In this video, Helen Haskell, his mother, offers advice for providers who are involved in adverse events about how they should communicate with patients and families.

Видео What Is Your Advice for Communicating with Patients After Adverse Events? канала Institute for Healthcare Improvement - IHI
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26 апреля 2016 г. 23:18:53
00:01:56
Institute for Healthcare Improvement - IHI
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