Stratus Mid Rise Lift Operation, Malfunction and Customer Service (Part 2)

**PLEASE READ**
Before you watch this episode and have concerns about Stratus products in regards to the close call, I want to say that I have been BLOWN AWAY by their customer service in regards to the mishap that occurred. Just prior to releasing this video on 10/22/20, Stratus reached out with yet another solution option, and that is to send me replacement parts to get this lift working properly again while I wait on the new 9000 to release and ship (DEC 2020/JAN 2021). Replacement parts include: lock arm, tooth bar and a new solenoid. Stratus said if I can get this one working properly again, they feel that it's best to just let me keep it AND still send me the new 9000 in DEC/JAN! Now that's customer service!
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On this episode of Forward Momentum I'll first show you how to properly operate a mid rise scissor lift. Second, I will show you some ways I have used mine in the first few weeks and how it has made working on cars so much better.

Finally, during the filming of this episode, I also experienced a failure with the lift that damaged the passenger side lift lock system to the point where I should not use the lift any longer. Instead of dwelling on bad circumstances, I try to make it a positive experience as no one got hurt. My car is fine too. And, Stratus clearly stands behind their products as I received a call first thing after the incident and I have now been offered a few different options to make things right.

Thanks for watching and be sure to subscribe!
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COST OF THIS LIFT:
MSOC80e: $1750 (no tax if you're not in TX)
Freight Delivery: $450
Residential Lift-Gate Delivery: $100
AW46 Hydraulic Oil and 110V plug: $50
TOTAL: $2350
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LINKS:
https://stratusautoequip.com/scissor-lifts/
https://www.garageflooringllc.com/
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MUSIC
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Waited (instrumental) by RYYZN https://soundcloud.com/ryyzn
Creative Commons — Attribution 3.0 Unported — CC BY 3.0
Free Download / Stream: http://bit.ly/al-waited
Music promoted by Audio Library https://youtu.be/jJg0_gG-nCc
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Видео Stratus Mid Rise Lift Operation, Malfunction and Customer Service (Part 2) канала Forward Momentum