HVAC: Same Day Completion Rate | Stop Tomorrow’s Schedule From Getting Crushed

If you are not finishing service calls the same day, it steals capacity from tomorrow.

In this video, I show how to calculate Same Day Completion Rate and visualize it by month and by technician. This KPI helps HVAC owners and operations leaders reduce repeat scheduling, overtime, missed calls, and customer dissatisfaction by identifying where completion performance is slipping.

If you want the file used in this video, you can download it here: https://hi.switchy.io/n_Cv

If you have any content ideas, or need some help with your data, setup a time to chat here: https://www.databoards.io/chat

If you have any questions, email me at: questions@databoards.io, or just comment below

Видео HVAC: Same Day Completion Rate | Stop Tomorrow’s Schedule From Getting Crushed канала Ryan Vaughn