CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!

CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE! Learn how to excel at Customer Service with Richard McMunn of: https://www.how2become.com/ultimate-customer-service-training-course/ #customerservice #customersatisfaction #customerservices #training #trainingcourses
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DOWNLOAD THE SLIDES AND COURSE MATERIALS:
https://www.how2become.com/ultimate-customer-service-training-course/
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CUSTOMER SERVICE TRAINING COURSE CONTENTS
SECTION 1: The Definition of Great Customer Service. 04:00

SECTION 2: The Importance of Excellent Customer Service. 06:19

SECTION 3: 5 Essential Elements of Great Customer Service. 09:06

SECTION 4: 5 Things to ‘NEVER SAY’ to Customers. 17:22

SECTION 5: 7 ‘Powerful Things’ to Say to Customers. 18:37

SECTION 6: How to Deal with Customer Complaints. 21:52

SECTION 7: L.A.S.T Method for Customer Complaints. 26:04

SECTION 8: Test Your Customer Service Knowledge! 26:53

SECTION 9: Customer Service Interview Questions & Answers. 35:04

SECTION 10: How to Download the Course Materials. 41:05

CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS TRAINING VIDEO https://youtu.be/a99gQn9pkOM?si=Ljh7q1AcgGngBv3V
WATCH ME PASS A CUSTOMER SERVICES JOB INTERVIEW https://youtu.be/zv0DEZLT8no?si=rBCZGoclW2EKDs8m

FREE JOB INTERVIEW TRAINING COURSE: https://www.how2become.com/free-online-interview-training-course/

HOW TO PASS A JOB INTERVIEW https://youtu.be/d49A7IcIG_k

LAST MINUTE INTERVIEW PREP https://youtu.be/6bJTEZnTT5A

BEST ANSWERS to Interview Questions: https://www.youtube.com/watch?v=2nFunbg11GM

How To Introduce Yourself In An Interview! (The BEST ANSWER!) https://youtu.be/wexzvClUcUk

10 GREAT THINGS TO SAY IN AN INTERVIEW: https://youtu.be/ZMByWenSRdI

CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
https://www.linkedin.com/in/richard-mcmunn-coach/

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DOWNLOAD THE SLIDES AND COURSE MATERIALS:
https://www.how2become.com/ultimate-customer-service-training-course/
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