BTD12: Building a Useful Chatbot: Beyond the ML and NLP, Dr. Andreea Hossmann

Title: Building a Useful Chatbot: Beyond the ML and NLP

Speaker: Dr. Andreea Hossmann, Principal Product Manager, Data Analytics & Artificial Intelligence, Swisscom

About two years ago, chatbots seemed to be the next big thing since mobile apps. In the meantime, things have cooled down a lot, with chatbots failing to deliver on the expectations. However, conversational AI is still moving forward in great strides. So, how can companies avoid the chatbot bubble and still achieve impact with the latest conversational technology?
Andreea Hossmann is a Principal Product Manager for Data, Analytics and AI at Swisscom. She is also a Venture Associate, working with Swisscom Ventures to assess AI startups worldwide. During her 3.5 years at Swisscom, Andreea was a Senior Data Scientist, before assembling and leading a Data Science team to work on AI topics, such as natural language understanding and search. She is an experienced researcher with a background in applied machine learning, network science and computer networking from her PhD education at ETH Zürich.

Recorded at the Big Techday 12 of TNG Technology Consulting GmbH / https://www.tngtech.com on June 7, 2019, in Munich / Germany, see also https://www.bigtechday.com

Видео BTD12: Building a Useful Chatbot: Beyond the ML and NLP, Dr. Andreea Hossmann канала TNG Technology Consulting GmbH