How to Handle an Irate Customer in a Dead End Call (MOCK CALL)
In this mock call, you will learn how to de-escalate a sup call (supervisor call) and handle a dead-end scenario with an irate customer. You will also learn how to confidently deliver a bad news to your customer and how important your tone of voice is.
Видео How to Handle an Irate Customer in a Dead End Call (MOCK CALL) канала Kwestyon
Видео How to Handle an Irate Customer in a Dead End Call (MOCK CALL) канала Kwestyon
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