Popular Customer Journeys for SaaS | April 2017
Top SaaS companies are acutely aware of how customer experience can impact revenue growth. According to a Harvard Business School study, increasing customer retention rates by 5% increases profits by 25% to 95%. This webinar examines optimized customer journeys for trial optimization, customer onboarding, and retention and renewal scenarios which apply to SaaS or any businesses with recurring revenue. Originally aired April 13, 2017.
Видео Popular Customer Journeys for SaaS | April 2017 канала Usermind
Видео Popular Customer Journeys for SaaS | April 2017 канала Usermind
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