Customer Support vs Customer Success: What’s the difference?
Try Moment for Free here: https://bit.ly/38FM8Tt
Customer Support and Customer Service are terms often used interchangeably. However, they are key differences between these concepts. Today we break down the differences between
0:00 Intro
0:23 What is customer support?
0:46 What is customer success?
1:39 Customer support vs customer success
2:21 What about customer service?
--
Moment Blog: https://www.momentcrm.com/blog/
Facebook: https://www.facebook.com/MomentCRM
LinkedIn: https://www.linkedin.com/company/momentcrm
Twitter: https://twitter.com/MomentCRM
#CustomerSuccess #CustomerSupport
Видео Customer Support vs Customer Success: What’s the difference? канала Moment
Customer Support and Customer Service are terms often used interchangeably. However, they are key differences between these concepts. Today we break down the differences between
0:00 Intro
0:23 What is customer support?
0:46 What is customer success?
1:39 Customer support vs customer success
2:21 What about customer service?
--
Moment Blog: https://www.momentcrm.com/blog/
Facebook: https://www.facebook.com/MomentCRM
LinkedIn: https://www.linkedin.com/company/momentcrm
Twitter: https://twitter.com/MomentCRM
#CustomerSuccess #CustomerSupport
Видео Customer Support vs Customer Success: What’s the difference? канала Moment
Показать
Комментарии отсутствуют
Информация о видео
Другие видео канала
What's the difference between Customer Success and Customer Support?What does CUSTOMER SUCCESS do?!13 tips how to improve your customer supportSnapshot: A day in the Life of Customer SuccessSTART CAREER IN CUSTOMER SUCCESS | TOOLS AND SKILLSCustomer Support vs Customer Service: What’s the Difference?5 Tips to build your customer base! Get more customersHIRING a FIRST-TIME Customer Success Manager (CSM)What is customer feedback and 5 ways to collect it!CUSTOMER SUCCESS MANAGER Interview Questions And Answers!Essential skills for a customer success manager in B2B SaaSLive Chat Customer Service TipsWhat is CUSTOMER SUCCESS? Customer Experience Vs. Customer SuccessHow to calculate your customer retention rate (CRR) | definition and exampleDay in the Life of a Customer Success Engineer [WFH/Remote]ACCOUNT MANAGERS vs. Customer Success Managers (CSM's)Top 5 Activities of a Great SaaS Customer Success ManagerCustomer Success Webinar: 5 Top Mistakes in Building Your Customer Success StrategyDay in the life of a Customer Success ManagerCustomer Success Webinar - The Ultimate Guide to Customer Success Metrics