13 tips how to improve your customer support
Chat etiquette plays a huge role in customer service. Professional and authentic interaction with clients goes far beyond the opportunity to make a sale. It helps to build a lasting relationship with the customer, inspire future communication and create fans and advocates of your brand.
How to treat the customer to be able to appreciate all these benefits and escalate your service to a more professional and human level?
Customer service training is the most important part in achieving these goals.
Professional line of communication is not that obvious to expect your service agents to get at it intuitively. It is especially true with new employees who often need help finding the proper style of communication which would stick with your business objectives and allow them to maintain their authenticity.
In this video tutorial by Provide Support Live chat, you will find some guidelines on how a service agent can best handle the major key points in a live chat conversation.
You can also read this in our Blog article:
https://www.providesupport.com/blog/c...
To read more useful tips just follow this link:
https://www.providesupport.com/blog/
Видео 13 tips how to improve your customer support канала Provide Support Live Chat
How to treat the customer to be able to appreciate all these benefits and escalate your service to a more professional and human level?
Customer service training is the most important part in achieving these goals.
Professional line of communication is not that obvious to expect your service agents to get at it intuitively. It is especially true with new employees who often need help finding the proper style of communication which would stick with your business objectives and allow them to maintain their authenticity.
In this video tutorial by Provide Support Live chat, you will find some guidelines on how a service agent can best handle the major key points in a live chat conversation.
You can also read this in our Blog article:
https://www.providesupport.com/blog/c...
To read more useful tips just follow this link:
https://www.providesupport.com/blog/
Видео 13 tips how to improve your customer support канала Provide Support Live Chat
Показать
Комментарии отсутствуют
Информация о видео
13 февраля 2020 г. 19:21:23
00:14:05
Другие видео канала
![7 Customer Service INTERVIEW QUESTIONS and Answers](https://i.ytimg.com/vi/F-JpLkYpcIY/default.jpg)
![How to Improve Your Facebook Relevance Score](https://i.ytimg.com/vi/qYwsmUfuQe8/default.jpg)
![How To Get Fluent In English In 5 Days](https://i.ytimg.com/vi/XBBdVp5bI2c/default.jpg)
![Chat Handling Fundamentals](https://i.ytimg.com/vi/gC6MfOLS4B4/default.jpg)
![MOCK CALL PRACTICE: Handling An Irate Customer (SAMPLE DSAT CALL) | Interactive Session 6](https://i.ytimg.com/vi/evSeZm2iFKo/default.jpg)
![How to give great customer service: The L.A.S.T. method](https://i.ytimg.com/vi/dnpMqQnt8WY/default.jpg)
![Empathise with Anxious Customers](https://i.ytimg.com/vi/XI5zIwcsLUw/default.jpg)
![Best Customer Service Lessons - The Customer Experience](https://i.ytimg.com/vi/97zAbcGf1Zo/default.jpg)
![为您的网站在线服务系统Provide Support 适用于任何业务](https://i.ytimg.com/vi/cykT7ChxtlM/default.jpg)
![Day 9 - How to Create Knowledge Base Articles in Dynamics 365 Customer Service HUB](https://i.ytimg.com/vi/j2v-u5N_OL4/default.jpg)
![A Practical Guide to Implementing ITIL Application Support -- Step-1 See the Opportunity](https://i.ytimg.com/vi/gse01wLApV4/default.jpg)
![Sample Order Taking | Customer Support Philippines](https://i.ytimg.com/vi/hpZFJctBUHQ/default.jpg)
![Tips for Professional Live Chat Communication](https://i.ytimg.com/vi/mJvXv_SSbks/default.jpg)
![Qualities and Skills of a Virtual Assistant (VA Skills TO STAND OUT)](https://i.ytimg.com/vi/-pk3DvxwtFw/default.jpg)
![When the Phone Rings: Telephone Skills for Better Service](https://i.ytimg.com/vi/Nq65EmDpBA0/default.jpg)
![How to Handle Customer Complaints Like a Pro](https://i.ytimg.com/vi/kx7-S9jvVXM/default.jpg)
![Recognising Customer Disappointment](https://i.ytimg.com/vi/VGIRnhWBQDM/default.jpg)
![Customer Service Expressions](https://i.ytimg.com/vi/3YcMtlTUN1k/default.jpg)
![Chat Support Tips – 6 Ways to Conquer the Negativity Bias](https://i.ytimg.com/vi/oFBv5Dm-Zoo/default.jpg)
![How to Prepare for a Software Sales Interview](https://i.ytimg.com/vi/A1xnwh00IyI/default.jpg)