Fort Lauderdale OBGYNs : 66% of Patients Say Providers Are More Rushed

#patients #healthcareproviders #frontdesk

Nine words. A small suffocating office. A rushed visit. An overpriced appointment. That's the entire review and each word is a different operational failure.

None of these complaints are about clinical quality. They are about how the practice made her feel. And feeling is what patients rate, share, and write about.

According to a 2023 AAPA patient experience survey, 66 percent of adults say healthcare providers appear more rushed than in the past and nearly one-third of adults reported feeling rushed during a healthcare appointment. Separately, Physicians Practice found that cost of care and billing received the lowest patient experience ratings of any category in their analysis of over 2 million 2023 patient surveys. And 80 percent of patients want their providers to clearly explain what insurance covers versus what they owe.

Three complaints. Three specific fixes. A five-minute conversation at intake prevents the billing one. A scheduling template with buffer time prevents the rushed one. A warm, intentional environment standard addresses the suffocating one.

WHAT THIS VIDEO COVERS:
A real OBGYN review where nine words covered three distinct experience failures: environment, pacing, and perceived value
Why none of these complaints are about clinical skill and why that actually makes them easier to fix
Why 66% of patients say providers appear more rushed than in the past and what visit pacing actually determines
Why "overpriced" is almost always about perceived value, not actual price and how upfront billing communication closes the gap
What a physical environment standard looks like for a small practice that can't change its square footage
How Staffingly's Virtual Medical Assistants absorb the admin volume that prevents in-person staff from creating a warm patient experience

KEY STATS FROM THIS VIDEO:
66% of adults say healthcare providers appear more rushed than in the past (AAPA 2023 patient experience survey)
Nearly 1 in 3 adults reported feeling rushed during a healthcare appointment (AAPA 2023)
64% of adults want providers to spend more time understanding them during appointments (AAPA 2023)
Patient satisfaction significantly lower when patients feel they spent less time than expected independent of actual time (PubMed ambulatory care study)
Cost and billing rated the lowest of all patient experience categories in 2023 (Physicians Practice, 2+ million surveys)
80% of patients want providers to explain what insurance covers vs. what they owe (West Insights / Ensemble Health)
60% of Americans had a negative healthcare experience in a 3-month period in 2023 (Dialog Health, 6.5M encounters)
Staffingly clients save up to 70% on administrative costs vs in-house hiring

TAKE ACTION:
Book a Demo: https://staffingly.com/demo
Call Us: (800) 489-5877
30-Day FREE Trial.
Zero risk. No credit card required.

CONNECT WITH STAFFINGLY:
Website: staffingly.com
LinkedIn: linkedin.com/company/staffingly

Staffingly, Inc. is a U.S.-based healthcare outsourcing company serving 800+ providers across OB-GYN, primary care, behavioral health, and more. Our Virtual Medical Assistants absorb inbound calls, scheduling, insurance verification, and pre-visit billing communication freeing your in-person team to be fully present with every patient, deliver visits that feel thorough, and ensure no patient leaves without knowing what she paid and why. HIPAA certified, SOC 2 Type II, ISO 27001, and HITRUST compliant. Patient experience and scheduling support for OBGYN practices available nationwide.

For informational purposes only. Not applicable to specific clinical situations.

Видео Fort Lauderdale OBGYNs : 66% of Patients Say Providers Are More Rushed канала Staffingly, Inc