Forecasting call volume (End-to-End Project) - EDA & Data Visualization using Excel and Power BI

Apologies for the voice echo. In this video I am using Exponential Smoothing Method to forecast call volume for 6 months.

This project includes:
- End-to-End Project Starting from Data collection, cleaning, evaluating and exploring the data.
- Data visualization using Excel and Power BI to understand the structure which help in analyzing the data model for output.
- Comparing the forecasted volume with the historic data to understand the forecast accuracy and variance.
- Complete Exploratory Data Analysis using a sample inbound call center call data for 3 years.
#powerbi #dashboard #data #database #datavisualization #exploratorydataanalysis #excel #forecasting #call #inbound
Link for sample database and Power BI Dashboard - https://github.com/travoholicspirit/Exploratorydataanalysis

Видео Forecasting call volume (End-to-End Project) - EDA & Data Visualization using Excel and Power BI канала Seraphim1176