B2B Customer Experience: A Practical Guide to Delivering Exceptional CX
B2B Customer Experience is the essential guide to delivering an efficient business-to-business customer experience (CX). The book, written by B2B International's Nick Hague and Paul Hague focuses exclusively on bespoke B2B journey plans and practical B2B strategies and concentrates on six key elements of customer experience: commitment, fulfilment, seamlessness, responsiveness, proactivity and evolution.
Видео B2B Customer Experience: A Practical Guide to Delivering Exceptional CX канала B2B International Market Research
Видео B2B Customer Experience: A Practical Guide to Delivering Exceptional CX канала B2B International Market Research
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31 августа 2018 г. 18:20:18
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