Inside CX Collective’s Zendesk Optimization Framework

Is your Zendesk setup slowing your team down instead of powering great customer experiences?

In this in-depth episode of the CX Collective AI Podcast, we break down exactly how to turn Zendesk from a source of frustration into a seamless, scalable support platform.

You’ll learn how our CASE Framework—Clarify, Architect, Set Up, Empower—helps you:

✔️ Understand and map your current workflows
✔️ Re-architect configurations to match your unique business needs
✔️ Set up efficient systems that agents actually enjoy using
✔️ Train and empower your team for long-term success

This episode is built on the proven curriculum created by CX Collective and generated by AI to give you a detailed, step-by-step guide to Zendesk optimization.

Ready to move from chaos to clarity? Start here: https://www.cxcollective.com/zendesk

About CX Collective:
We help growing brands transform messy customer support into high-performing operations. Whether you need help desk systems, team training, or leadership development, we build solutions that grow with you.

👉 Learn more about our consulting: cxcollective.com/zendesk
👉 Explore our training programs: cxcollectiveadvantage.com

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Видео Inside CX Collective’s Zendesk Optimization Framework канала CX Collective