How to fix a “Connecting to printer” error message | HP DeskJet, HP ENVY 6100, 6500 printers

Is your Windows computer stuck on a ‘Connecting to printer’ error? Seeing a ‘We couldn’t print because there doesn’t seem to be a printer installed’ message? This quick video from HP walks you through the best steps to resolve the issue.

What you will learn
How to fix a ‘Connecting to printer’ error message
How to update Windows 11
How to restart your devices
How to remove a printer from Windows 11
How to remove and re-add a printer in the HP app

Top questions answered by this video
How do I resolve a ‘Connecting to printer’ message?
Follow the steps in this video to update Windows 11, restart your devices, and remove and re-add the printer using the HP app.
Why do I see a ‘Connecting to printer’ message that hangs?
This can happen when Windows needs updates, the network connection needs a restart, or there’s a problem with the printer setup.
What’s the first thing I should do when seeing a message that there doesn’t seem to be a printer installed?
First, update Windows 11. Then, if there’s still an issue, restart your devices and remove and re-add the printer using the HP app. This video provides detailed steps.

Chapters:
00:00 - Introduction
00:47 - Run Windows Update in Windows 11
01:06 - Restart your devices
01:51 - Remove and re-add the printer

This video applies to the following models:
HP DeskJet, ENVY 6100, 6120, 6110e, 6120e, 6122e, 6130e, 6131e, 6132e, 6133e, 6152e, 6155e, 6520, 6520e, 6530e,6531e, 6532e, 6552e, 6555e, 6558e

For other helpful videos go to https://youtube.com/hpsupport.
More support options for your HP device are available at https://hp.com/support.
For step-by-step guidance, connect with our Virtual Agent: https://virtualagent.hpcloud.hp.com/?botClient=social&botSubClient=YouTube&cc=us&lc=en

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About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.

This video was produced by HP.
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How to fix a “Connecting to printer” error message | HP DeskJet, HP ENVY 6100, 6500 printers
https://youtu.be/Bx4za6YJ65w

Видео How to fix a “Connecting to printer” error message | HP DeskJet, HP ENVY 6100, 6500 printers канала HP Support