How to clear an “Out of Paper” message | HP OfficeJet Pro 8120 & 8130 printers

If your HP OfficeJet Pro 8120 or 8130 printer shows an “Out of Paper” error even when paper is loaded, this step‑by‑step troubleshooting guide will help you fix it.
In this video, you’ll learn how to resolve common paper feed issues where the printer makes printing noises but fails to pull paper from the tray or feeder. We walk through how to properly reload paper, clean paper feed rollers, check for obstructions, reset the printer, and know when to contact HP Support.

Works for printing, copying, scanning, and faxing issues
Official best‑practice troubleshooting steps
No advanced tools required

If none of these steps resolve the issue, we also explain when it’s time to contact HP Customer Support.

What you will learn
Why HP printers display an “Out of Paper” message when paper is loaded
How improper paper condition causes feed failures
The correct way to reload paper in the input tray
How to clean paper feed rollers and ADF rollers safely
When and how to reset your HP OfficeJet Pro printer
What to do if the problem persists after troubleshooting

top questions answered
Why does my HP OfficeJet Pro say “Out of Paper” when it isn’t?
How do I fix paper feed problems on HP OfficeJet Pro 8120 or 8130?
What kind of paper causes feed issues in HP printers?
How do I clean HP printer paper feed rollers?
Can dirty rollers prevent my HP printer from pulling paper?
How do I reset an HP OfficeJet Pro printer?
When should I contact HP Support for paper feed issues?

Chapters:
00:00 - Introduction
01:17 - Check the paper, and then reload it
02:22 - Clean the paper feed rollers
04:01 - Reset the printer

This video applies to the following models:
HP OfficeJet Pro All-in-One Printer, 8120, 8120e, 8122, 8122e, 8130, 8130e, 8132e, 8133, 8134e, 8135e, 8138e, 8139e

For other helpful videos go to https://youtube.com/hpsupport.
More support options for your HP device are available at https://hp.com/support.
For step-by-step guidance, connect with our Virtual Agent: https://virtualagent.hpcloud.hp.com/?botClient=social&botSubClient=YouTube&cc=us&lc=en

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About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.

This video was produced by HP.
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How to clear an “Out of Paper” message | HP OfficeJet Pro 8120 & 8130 printers
https://youtu.be/072B3KJyBR0

Видео How to clear an “Out of Paper” message | HP OfficeJet Pro 8120 & 8130 printers канала HP Support