The Abuse of KPIs: How Safety Indicators Hide Real Threats

Safety indicators, metrics, measures, KPIs...whatever. Are these indicators used primarily for genuine learning and improvement - or more often misinterpreted and misused?

Ref: Oswald, D., Zhang, R. P., Lingard, H., Pirzadeh, P., & Le, T. (2018). The use and abuse of safety indicators in construction. Engineering, construction and architectural management, 25(9), 1188-1209.

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